The second-hand marketplace Shoppers Voice Frustration About Size Changes
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The second-hand shopping app has altered its sizing categories for female and kids' apparel without notifying all users about the change.
Social Media Response
Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category compared to what was initially listed due to the recalibration.
The company said the updated approach better aligns with other platforms.
They have suggested members to check their listings and manually change the size when needed, resulting in member annoyance.
Sizing System Modifications
Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The app has more than 100 million members, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, the service retracted a modification to its shipping options due to shopper criticism.
